AYANA RUG

Natural Materials

Our furniture and decor items are crafted from high-quality natural materials such as wood, stone, and rattan. These materials bring a touch of nature into your home, creating a warm and inviting atmosphere.

Unique Textures and Features

Each piece showcases the inherent beauty of natural materials, including unique
textures, grains, and colors. No two items are exactly alike, making every
product a one-of-a-kind masterpiece.

Craftsmanship

Our products are designed and made with exceptional craftsmanship, ensuring
durability and aesthetic appeal. Attention to detail and quality is our top
priority.

Variations in Appearance

Please note that due to the natural characteristics of wood, stone, and rattan,
products shown in photos may vary slightly from the actual items. These variations are a testament to the authenticity and uniqueness of natural
materials.

Installation

For certain products like tables, beds, sofas and wardrobes local carpenter will be required to assemble the furniture together.

Sustainability

We are committed to sustainability and use eco-friendly materials and practices in the creation of our products. Our natural material choices are not only beautiful but also environmentally responsible.

Experience the charm and elegance of nature with
our exquisite range of furniture and decor. Explore our collection and find the perfect pieces to enhance your living spaces.

Overview

Thank you for purchasing from our e-commerce store. Our products are crafted from natural materials such as wood, stone, and rattan. These materials inherently possess unique textures and features, which contribute to their natural beauty and charm.

General Care Instructions

Wood:

Cleaning: Dust regularly with a soft, dry cloth. For deeper cleaning, use a damp cloth with mild soap and water. Avoid using harsh chemicals or abrasive cleaners.

Protection: Keep away from sunlight and extreme temperatures to prevent warping and fading. Use coasters and mats to protect surfaces from hot items and spills.

Stone:

Cleaning: Wipe with a damp and mild soap. Avoid acidic or abrasive cleaners that can damage stone surface.

Protection: Use protective pads under heavy objects to avoid scratching. Seal stone surfaces periodically as recommended to protect from stains and moisture.

Rattan:

Cleaning: Dust regularly with soft brush or vacuum with a brush attachment. Wipe with a damp cloth if
necessary, but avoid soaking the rattan.

Protection: Keep away from direct sunlight and moisture to prevent brittleness and mold. Use cushions and covers to protect from wear and tear.

Natural Characteristics

Please note that as natural materials, wood, stone, and rattan may exhibit inherent variations in texture, grain, and color. These characteristics are not defects but rather unique features that highlight the natural origins of the materials.

Additional Tips

Avoid Excessive Weight: Do not place excessive
weight on wooden, stone, or rattan products to prevent damage.

Regular Inspection: Periodically inspect your
items for signs of wear or damage and address any issues promptly to
prolong their lifespan.

By following these maintenance guidelines, you can ensure the longevity and beauty
of your natural material products. If you have any questions or need further
assistance, please contact our customer service team.

We accept returns for defective or damaged products free of cost, in the original packaging. Please inspect your item(s) upon arrival. We recommend taking photos and videos.

All damage claims must be received within 48 hours of delivery.

For any other reason, please reach out to us with a request. If accepted, we will deduct a return Shipping Cost of 10% of the product cost and provide store credit for the balance. 

Items marked as ‘Sale’ Or 'Non-Returnable' cannot be returned.

See our full policy here.